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‪(218) 288-9442‬

Return-Policy

Eligibility:

  • Free Returns: We offer free returns if you are not satisfied with your order.
  • Return Window: Returns must be initiated within 30 days of receiving your order.
  • Condition: Items must be returned in their original condition, unwashed, unworn, with all tags attached, and in the original packaging.

Non-Returnable Items:

  • Food Items: Due to health and safety reasons, food items cannot be returned.

How to Return:

  1. Initiate Return:
    • Log into your Peak Readiness Account to start the return process.
    • Select the order and the item(s) you wish to return, then submit your return request.
  2. Return Approval:
    • Once your return request is reviewed by a manager, you will receive an email with a free return shipping label.
  3. Return Shipping:
    • Use the provided return shipping label to send back the item(s). We cover the return shipping cost to make the process as hassle-free as possible.

Return Processing:

  • No Exchanges: Since we offer easy, no-hassle returns, we do not process direct exchanges. Instead, please:
    • Return your initial order for a refund.
    • Place a new order for the replacement item you desire.
  • Refunds:
    • Refunds will be processed back to the original method of payment within 5 business days of us receiving your returned item. Please note that it might take additional time for your bank or credit card company to post the refund to your account.

Exceptions:

  • Customized or Personalized Items: These are generally not eligible for return unless defective.

Damaged or Defective Products:

  • If you receive a damaged or defective product, please notify us immediately at customer.service@yourdomain.com (mailto:customer.service@yourdomain.com) or call us at 1-800-XXX-XXXX. We will expedite the process for a replacement or refund.

Late or Missing Refunds:

  • If you haven’t received your refund yet, please contact us first at info@peakreadiness.com or (218)288-9442.  If we cannot resolve the issue, then contact your credit card company, as it may take some time before your refund is officially posted. If you’ve done all this and still haven't received your refund, please contact your bank.

Changes to Return Policy:

  • Please note that our return policy might be updated from time to time. However, any changes will not affect returns already in process.